Telecom Customer Service Officer Jobs Vacancy at Vdt Communications Nigeria Limited
Vdt Communications Limited - We are a leading broadband communications company with operations in major cities of Nigeria.
The following vacancies currently exist in our organization.
Job Title: Customer Service Officer
Responsibilities
Our Company seeks to employ an Customer Service Officer to join our team. The successful candidates will be responsible for the following:
Requirements:
Application Deadline: 5th April, 2011
Method of Application
Interested and qualified candidates should apply via the link below:
Click here to apply online
Vdt Communications Limited - We are a leading broadband communications company with operations in major cities of Nigeria.
The following vacancies currently exist in our organization.
Job Title: Customer Service Officer
Responsibilities
Our Company seeks to employ an Customer Service Officer to join our team. The successful candidates will be responsible for the following:
- Receiving fault calls from clients and resolving same at first level of troubleshooting and document appropriate processes taken to resolve fault.
- Generate necessary periodic reports for both internal and external use.
- Responsible for orderly second level fault handover to Field Service Engineer (FSE) and follow up to ensure that open ticket is successfully closed within specified performance limits.
Requirements:
- A university degree in a related field
- 2 years plus experience in Customer Service for an ISP Personable with knowledge of IP network in datacomms organization.
- Successful candidate must be able to work under pressure and maintain a cheerful disposition
- Candidate must possess strong analytical and communication skills.
Application Deadline: 5th April, 2011
Method of Application
Interested and qualified candidates should apply via the link below:
Click here to apply online
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