Customer Service Executives: Greengates Specialties Limited

Greengates Specialties Limited isone of the fastest growing food ingredients company in Nigeria and was established in 1996; incorporated in 1997 under the Companies and Allied Matters Act 1990 as a limited liability company to manufacture, act as manufacturers representative, distribute and market food ingredients in Nigeria and West Africa.

After many years of hard work, a good habit of respecting knowledge and talent and acknowledging them has been formed. In order to develop against strong competition and keep a firm position in the industry, a group of high quality workers were employed and trained.
Job Title: Customer Service Executive
Location: Lagos
Vacancy Responsibilities

• Plan, develop and implement strategy for the Customer Relationship Management Function
• Play a leadership role in the development of proficient Customer Relationship Management processes and applications.
• Identify and implement processes to improve and ensure accuracy of customer data
• Managing the Customer Care telephone lines
• Ensure key customer memorable events are promptly acknowledged
• Develop, optimize and implement business models for retention of company’s customer base
• Manage and optimize customer information on a Customer Relationship Management software
• Provide directions and advice on Customer Relationship Management activities and ensure monthly reporting

Qualifications And Requirements

• Minimum of first degree from a reputable university
• Must have between 1-3 years experience

Application Deadline
2nd February, 2012 
How To Apply
Send CVs and credentials to: info@greengates-specialties.com